(Please read this agreement carefully before you take the product)
1. Does the car need to be assembled after it arrives?
A: Yes, the cars we send are generally 85% semi-finished products, the basic parts are assembled, due to the nature of the industry and transportation regulations, some prominent parts are required to be self-assembled after arrival, such as: feet, cushions, handlebars, front wheels and so on
Mountain bike installation video website: http://www.tudou.com/programs/view/Ir6XHYCQlIw/
Bicycle installation video website: http://www.tudou.com/programs/view/Lirp_ugDDGU/
2. Are there any invoices, instructions, certificates and warranty cards?
Answer: No invoice, certificate, warranty card, can not guarantee. There's a warranty on the back, so you can take a closer look.
3. What kind of express delivery? How many days after payment? How many days after delivery?
A: Our default express is every day express, every day less than the area please contact our customer service, the bicycle is a large commodity, need the warehouse one by one allocation, strict packing. So after payment, generally within 48 hours to ship. The general area will arrive 3 to 5 days after delivery, and some slightly remote areas will take 5 to 8 days. There may be a delay in encountering irresistible factors such as weather. Because we are also customers for express delivery, we cannot accurately grasp the transportation time. Hope you can understand!
4. Will there be wear in transit?
A: Because our bicycles are large items, strict packaging measures have been taken before delivery. Due to the characteristics of the product in this industry, it is inevitable that there will be bumps and wear during transportation, which may cause some small scratches to the car. I hope you can understand. If you cannot accept the buyer, please purchase carefully.
5, we strive to achieve 100% customer satisfaction. Please forgive me if there is any mistake. Mutual understanding I hope we can have a pleasant business.
6, due to the different display caused by the product picture color difference required to return the shop will not accept.
Free warranty items and duration
1 "frame from the date of signing within three years of natural cracking, welding, fracture, free replacement:
2 "Front fork, handlebars, rim from the date of signing within half a year natural cracking, welding, fracture, free replacement:
3> If the front, back and middle three sets of shafts and flywheels are found broken or falling off, they will be replaced free of charge within three months from the date of receipt.
Items not covered by warranty:
1> The warranty period has expired
2 "Brake line, brake leather, hand-held transmission line, saddle leather, internal and external tires and other easily worn parts are not covered by the warranty.
3 "User use, improper maintenance or collision, fall injury, overload use, chemical substances affected by other abnormal riding caused by parts damage:
4. Commercial taxis shall not be replaced:
5 "Due to the damage of vulnerable parts and not timely replacement of the relevant parts damaged will not be replaced free of charge:
6. Damage caused by private disassembly, modification, replacement of accessories, etc.
Please buyers friends look at the warranty policy and then shoot, can not be the recipient, please do not shoot, once the shot that accept this warranty regulations.
